Danetre Hospital

Danetre Hospital 2022-12-20 Person 1 5 0

I felt like the Dr I spoke to was extremely condescending. The matters I spoke about regarding my medication were dismissed and I was literally told that the heart palpitations I am experiencing are all in my head. I explained how I feel emotionally and the dr said 'bless you'. There was no help or suggestions given. I mentioned that my anxiety is driving a lot of my moods, he did say therapy could be offered, then when I said I felt that was a good idea, he back tracked and didn't follow through. I felt extremely let down and like there is no point in asking for help. As someone who struggles with their mental health this could be extremely detrimental to my progress.

I feel like I needed to talk about my options more and that I should have been taken more seriously.

Danetre Hospital 2022-12-20 Person 3 5 0

I did not have any phone conversation or other correspondence with this service. I was sent a text from them and discussed it with my doctor. I did not take it further.

A letter through the post to confirm I was under the treatment of this service.

Danetre Hospital 2022-12-20 Person 1 5 0

Absolutely shocking being left to manage on my own without adequate meds when phoning the crisis team you get told to have a a cup of tea and a bath! Not good for someone struggling with life! I’m on my 4th psychiatrist in a year and I’m not any further forward than I was then! Completely let down by the service

Regular appointments with psychiatrists meeting face to face rather than diagnosing incorrectly over the phone! Get more nurses with the same care and compassion as [name removed] the mental health nurse at Danetre medical practice! And cut down wait times for appointments with professionals such as the adhd team I’m currently waiting for an assessment that will be 1 year to 18mths absolute joke!

Danetre Hospital 2022-12-20 Person 2 5 0

Nobody has spoken to me since my initial assessment. I have no idea what is happening and what is going to happen.

Keeping me in the loop and letting me know what is happening. If nothing is going to happen then tell me.

Danetre Hospital 2022-12-20 Person 1 5 0

I've never heard of Southwood. No one has contacted me regarding a medical review which my GP referred me for. A nurse did ring from the hub but I've heard nothing since

Contacted me about my medication

Danetre Hospital 2022-12-20 Person 5 5 0

I always feel well looked after & that I matter.

Nothing

Danetre Hospital 2022-12-04 Person 5 5 0

Treated fantastic by all staff members. Thank you.

Danetre Hospital 2022-12-04 Person 5 5 0

Danetre Hospital 2022-12-04 Person 5 5 0

Because we were treated well and professionally. [name removed] explains things really well and clearly.

Danetre Hospital 2022-12-04 Person 5 5 0

Treated with kindness and respect at all times. Lovely staff! Great hospital.

Nothing to improve on.